How can we help?

Answers for guests — booking, +1s, privacy, payments and more.

Booking & +1s
RSVPs, guests, cancellations
Privacy & location
Address reveals, your data
Payments & refunds
Charges, receipts, refunds

Frequently asked

How do I bring a +1 (or more)?

When you RSVP, choose how many people are coming in total — yourself plus your guests. You'll add a name and phone number for each attendee. The headcount can't exceed the spots the host has left.

Why is the address hidden?

Many hosts keep the exact venue private until shortly before the event. You'll see the approximate area while browsing; the precise address unlocks automatically about six hours before the start time for confirmed guests, with a notification and a message in the event chat.

When am I charged for a paid event?

For instant-join events, payment is taken at booking. For events where the host confirms each guest, you're only charged once they accept your request. If they decline, you're not charged.

Can I cancel a booking?

Yes — open My Bookings and cancel. Your spot is released for others. For paid events, refunds follow the cancellation window shown at checkout. See our Cancellation & Refund Policy for details.

Who can see my phone number?

Your number is used to verify your account and send alerts. A host only sees the contact details of attendees once you've booked their event. We never show your number on public pages.

What is the event group chat?

Every event has one group chat with the host and confirmed guests. It opens when your spot is confirmed and is where the host posts updates — including when the address is revealed.

Still need a hand?

Our Hyderabad support team replies within one business day.